Orders placed Monday through Friday by 2pm Pacific Time will be shipped out the same day. Orders placed during the weekend or after 2pm Pacific Time Friday will be processed and shipped out the following Monday.
Orders are shipped via USPS First Class (1-3 Business Days) or UPS Mail Innovations Ground (4-7 business days). Orders weighing less than one pound ship via USPS First Class; all other orders ship via UPS MI Ground.
We do not offer different shipping options at this time. Delivery times vary according to your selected delivery address, the availability of your items, and the time of day you place your order.
Shipping rates are based on weight, the number of Wyze products ordered, and your selected delivery address. Shipping rates are displayed during the checkout process.
Track Your Order
After you place your order, you will receive an email confirmation of your order. You will receive another email with tracking information once your order has shipped. A UPS MI tracking number is 26 digits long and begins with "92," whereas a USPS tracking number is 22 digits long and begins with "94." You can use the UPS website or the USPS website to track your order using the tracking number provided. If you have a UPS MI tracking number, you can also look it up in the UPS search box on your Account page.
Shipping is only available within the United States. We are not able to ship to U.S. territories and military bases. If you are based in US territories and military bases, you can purchase Wyze products on Amazon.com and they can be shipped to you through them. We hope to expand outside the U.S. in the future, but we don’t have a timeline for when that will be available.