Applies To: Wyze Cam v1/v2, Wyze Cam Pan
Scenario: During setup, the QR code successfully scans but the camera will not connect to the network and gives the 'Cannot connect to local network' error.
- Confirm you are connecting to a 2.4GHz network with WPA/WPA2 protocol. The camera does not work with 5GHz networks or WEP protocol.
- Confirm the network's password is correct. you can use the "peek" feature when entering your network password to make sure you have entered your password correctly.
- Have your phone or tablet 'Forget' the network by going into your settings, restart the device, and attempt setup again.
- If you are still unable to connect to your network please contact support for further assistance.