Applies To: Wyze Cam v1/v2, Wyze Cam Pan
Scenario: Attempted a firmware update, but it failed.
- Close & reopen the Wyze app to confirm that the update did not take.
- Attempt updating again.
- If this fails again, try moving your camera closer to the router for the update.
- Manually flash the firmware (requires a microSD card)
- Instructions on how to flash your firmware can be found here.
- If your camera continues to fail its firmware updates, please contact support.