Applies To: Wyze Cam v1/v2, Wyze Cam Pan
Scenario: When viewing the camera's Lie Stream, the timestamp watermark in the bottom right corner is displaying an incorrect time.
Note: Normally the Wyze app will auto-prompt to update the timestamp if it is incorrect. There is an option to delay asking again for seven days.
- Open the Live Stream for the selected camera.
- If you are not auto-prompted to update the timestamp, enter the camera's settings by tapping the Settings icon .
- Tap on Advanced settings and tap 'Sync time'.
- If the timestamp is still incorrect, please reach out to support for further assistance.
Users in half-hour time zones are currently not able to set to the correct time. Syncing the time in this instance will place the time zone at the nearest full hour time.