From the Devices tab, tap into the static image of any camera to establish a live stream connection with that camera. This will give you a live view of the camera feed. You can only establish a live stream connection with one camera at a time.
When your phone is in portrait orientation, you will see the Live Stream video with icons and the directional control pad below it.
By default, audio is turned off. You can tap the Sound icon to hear any audio that the camera’s microphone picks up. When the Sound icon is colored, you will hear audio from the camera’s microphone. When the Sound icon is gray, you will not hear any audio.
- This setting does not impact whether any audio is captured in recorded videos (manually recorded videos, alert videos, and videos saved to a microSD card). To change the setting for whether audio is recorded, tap the Settings icon > Advanced Settings. Toggle the Record sound option on/off.
You can use the Record and Take Photo icons to manually record a video or take a picture from the live stream. Manually recorded videos and photos are saved in your phone’s gallery and can be viewed, sent or shared through the Album in the Wyze app OR your phone’s gallery.
Note: The Wyze app needs permission to access your phone or tablet’s storage in order to manually capture video or photos, since they are saved directly to your phone or tablet’s photo gallery. If you have not granted this permission, you will see the message Access denied when you try to use this feature. You can change the permissions in your phone or tablet’s Settings to grant permission for the Wyze app to save manually captured video or photos.
- For an iOS device, open the device’s Settings then tap Privacy > Photos > Wyze and change the setting to Read and Write.
- For an Android device, open the device’s Settings and tap App > Wyze > Permissions and toggle Storage On.
- You can change this setting at any time, but be aware that when you change the setting to Never after you have already recorded some manual photos and videos, none of your manually recorded videos or photos will be visible in the Album of your Wyze app. They will still be saved in your device’s photo gallery.
The Speak icon enables 2-way audio. See the section below on 2-way audio for more information about 2-way audio.
Tap the More icon to access other features of Wyze Cam Pan, such as Motion Tracking, Pan Scan, Motion Tagging, and Time Lapse. Each feature is covered in detail below.
The View Playback button will allow you to view video footage saved to a microSD card installed in your camera. If you do not have a microSD card installed or the camera does not recognize the microSD card, you will receive an error message (“No microSD card installed in camera”) when you tap View Playback. See the microSD card topics below for more information on using a microSD card with your camera.
To enter fullscreen mode, rotate your phone to landscape mode or tap the fullscreen icon in the upper right corner of the Live Stream video. Tap the video to access the icons to turn sound on/off, take a photo, record a video, speak through the camera, or switch between HD and SD. To exit fullscreen mode, rotate your phone to portrait orientation or tap on the video to bring up the menus and tap the back icon in the upper left corner.
Click here if you are having issues with viewing Live Stream.