Applies To: Wyze Cam v1/v2, Wyze Cam Pan
Scenario: Night vision is not transitioning when it should; it is either not turning on or staying on longer than it should.
- Open the Live Stream for the camera and allow it to complete its connection.
- Cycle the Night Vision settings through Auto, Off , and On .
- Power the camera down and allow 5-10 seconds before powering back up.
- Change the position of the camera.
- If the issue persists, please contact support for further assistance.
Wyze Cam v1 is the only model with a light sensor in it. Both the Wyze Cam v2 and Wyze Cam Pan use an algorithm to determine the brightness of the image and change as needed.