SERVICE STATUS UPDATE
All versions of iOS app crash when live stream is viewed for an extended period of time (6+ hours)
- 10/22 update: Fixed in 1.5 app.
V1.5.44 - App crashes when storage permission is denied
- 10/5 update: A fix is in the works.
Green tint on Wyze Cam V2 on beta firmware 220.127.116.11
- 10/17 update: Fixed in V2 beta firmware 18.104.22.168. To sign up for beta program, go here.
Yellow tint on Wyze Cam Pan images
- 10/22 update: Fixed in Wyze Cam Pan firmware 22.214.171.124.
Live stream is showing as a white screen on Wyze Cam v2
- Please submit a ticket. Select "Technical Support" as topic and "Image/audio quality" as primary reason of inquiry. Please provide a screenshot of the live stream and MAC address of the camera (located on the sticker on base of camera).