Using a microSD card
Wyze Cam Pan has a microSD card slot in its base.
While a microSD card is not required for Wyze Cam Pan to function, we recommend using one to enable the following features:
- Continuous recording or record events only (records in 1-minute increments as long as motion continues) saved locally to the microSD card
- Time Lapse videos
Wyze Cam Pan supports Class 10 8GB, 16GB, and 32GB microSD cards in FAT32 format. Click here to see the Wyze 32GB Class 10 microSD card.
Please be aware that some MicroSD card manufacturers may not cover use in smart home cameras under their warranties. Our warranty does not cover 3rd party products as covered in our Terms and Service under line 4E. Click here to purchase a 32GB Class 10 microSD card that is compatible with Wyze Cam and covered under our warranty.
Click here to learn more about using a microSD card.
Installing a microSD card
To install a microSD card, unplug your Wyze Cam Pan and insert a microSD card in the slot in the base of the camera. There is an outline of a microSD card imprinted next to the slot to show you which way it should be inserted.
Plug in your Wyze Cam Pan, and when the microSD card is correctly installed, you will hear the camera make a ding sound, which means the card is recognized and ready to use. If you do not hear the ding sound, try re-inserting the microSD card.
If the microSD card has been used before, it is recommended to format the card when you install it in your Wyze Cam Pan. To do this, tap into your camera’s live stream from the Home tab and tap Settings icon > Advanced Settings > Local Storage > Format. Be aware that this will erase all of the existing contents of the microSD card, so be sure to back up your files if there are any you want to save.
If the microSD is incorrectly installed, you will get an error message (“No microSD card installed in camera”) when you attempt to turn on local recording in the camera’s Advanced Settings. To fix this, unplug your Wyze Cam Pan, remove and reinstall the microSD card (noting the orientation icon next to the microSD card slot), and plug your Wyze Cam Pan back in.
Once your microSD card is installed and recognized, tap into your camera’s live stream from the Home tab and tap the Settings icon > Advanced Settings > Local Storage > Local Recording to microSD card. You then have the option to choose between Record events only and Continuous recording. See below for more information about these settings.
When continuous recording is selected, your camera continuously records video to the microSD card. If you have Motion Tagging turned on, motion detected will be framed by a green box in the video footage. When the microSD card is full, the oldest footage will be overwritten. A 32GB microSD card will hold approximately two days of HD video and seven days of SD video.
Record Events Only
When you select Record events only, the camera will only record video if motion is detected.
How it works: The camera breaks the video feed into 1-minute increments. If motion is detected at any point within a 1-minute increment, that 1-minute increment is recorded to the microSD card. This means that the camera will record continuously when there is motion, and will not record when there is no motion detected.
Note that this is independent of the 12-second alert videos that are captured and stored on the cloud for 14 days based on the camera’s motion detection settings. The 12-second alert videos have a 5-minute cooldown period, so when there is constant motion the camera will record a 12-second alert video every 5 minutes and save that video to the cloud for 14 days. With a microSD card installed and set to Record events only, the camera will save video to the microSD card as long as motion is detected.
- Note: Alert Settings do not impact the Record events only setting. For example, if you have motion detection turned off, you will still have clips saved to your microSD card when motion events occur.
Recording events only is an excellent way of preserving space on your microSD card.
Use the Playback feature to view video footage stored on your microSD card.
To view the recorded footage, enter the Live Stream view for your camera and tap the View Playback button.
- Tap and drag the timeline to view recorded video from a specific point in time.
- You can tap the date button to select a specific date in the calendar view.
- The times where there is video footage available will be highlighted in color on the timeline.
- You can pinch and zoom on the timeline to change the scale of the timeline to make it easier to select a specific point in time. This is particularly useful if you have 1-minute increments based on the Record events only setting.
- You can use the < and > buttons to jump to the previous or next event in the timeline. This is helpful when the camera is set to Record events only.
Beneath the date button, there are other tools you can use while viewing playback:
- Sound – Toggle on/off audio.
- Record – Record a video clip.*
- Pause/Play – Pause or play playback.
- Take Photo – Take a snapshot from the playback footage.*
- Album – Access your photo and video album of manually recorded photos and videos.
*You can use the icons to record a specific video clip or take a photo from the video footage. Manually recorded videos and photos are saved to your phone’s photo gallery and can be viewed, sent, or shared through the Album in the Wyze app OR through your phone’s gallery.
- Note: The Wyze app needs permission to access your phone’s gallery in order to manually capture video or photos, since they are saved to your phone’s gallery. If you have not granted this permission, you will see the message Access denied when you try to manually capture video or photos. You can change the permissions in your phone or tablet’s photo gallery settings in order to grant permission to the Wyze app to manually capture video or photos.
You can also view and download the footage stored on your microSD card by removing the card and reading it with your computer.
A time lapse video is a series of photos taken by Wyze Cam Pan over a period of time and shown in quick succession. A time lapse can be captured simultaneously with continuous recording. It is recommended to turn off Motion Tracking and Pan Scan when you are recording a time lapse.
To use the Time Lapse feature, tap into your camera’s Live Stream from the Devices tab, tap the More icon and check that Motion Tracking and Pan Scan are turned off. Use the directional control pad or swipe the Live Stream view to move your camera to the position where you would like to capture the time lapse. Tap the More icon, then tap Time Lapse. Select the Start and End times, as well as the Interval for the time lapse. Note that the smallest increment possible is 3 seconds. Tap Set to schedule the time lapse. Your screen will change to a reminder of when your time lapse is scheduled to start or end deletand a stop button if you’d like to cancel the time lapse. If you decide to cancel, any portion of the time lapse that has already been recorded will be available in your Album.
- Note that if you move the camera’s position at any point before or during the time lapse, the camera will capture photos from whatever position the camera is in.
- If your time lapse is of a slow-moving motion, like a flower blooming, you will want the interval to be a minute or longer. If your time lapse is of a short-lived event, like clouds moving in the sky on a windy day, the interval should be around three seconds.
When your time lapse reaches the end of the scheduled time, it will listed in the Album in your Wyze app. You access the Album by tapping the View Album button on the Time Lapse settings page, or from Live Stream > More icon > Album. The time lapse video needs to be downloaded from the microSD card to your phone’s gallery before you can view it.
- The Wyze app needs permission to access your phone’s photo gallery in order to download time lapses, since they are saved to your phone’s gallery. If you have not granted this permission, you will not see the time lapse in the Album of your Wyze app. Can change the permissions for your phone or tablet’s photo gallery in your device’s settings in order to grant permission to the Wyze app to download and view your time lapse.
Since it’s a large file transfer, your phone needs to be on the same WiFi network as your Wyze Cam Pan in order to download the time lapse. To download your time lapse, make sure your phone is connected to the same WiFi network as your camera, then tap on the Download icon on the video thumbnail to download the time lapse. This download only needs to be done once. After the download, the time lapse will be saved to your phone’s gallery and can be viewed in the Album in your Wyze app.
You can also retrieve the time lapse directly from the microSD card by removing the card from the camera and reading it with a computer.
Click here if you're having issues with using a microSD card.