Q: I just bought 3 Wyze Cams this week, can you reimburse the difference?
A: Due to the limited run, we are unable to reimburse any orders made prior to the sale.
Q: Can you cancel my Wyze Cam Black order for the Wyze Cam 3-pack?
A: If your order has not yet shipped, contact us through this form or call us at 1-844-999-3226 so we can help cancel your order. If your order has shipped we will be unable to cancel your order but you can follow the return process to return your order for a refund. At this time, we are unable to change items on any orders after they have been placed.
Q: Do I have to have an Amazon account to use Amazon Pay?
A: Yes, you need to have an Amazon account to use Amazon Pay.
Q: Is Amazon.com fulfilling these orders?
A: No. Wyze will be fulfilling these orders like any order placed on wyzecam.com through our warehouse.
Q: If I have a problem with my order, do I return it to Amazon or Wyze?
A: If you have a problem with your order, you will need to return your camera to Wyze. For more information, follow our return process.
Q: Can I use a payment method that is not Amazon Pay to get the 3-pack deal?
A: No. This deal will only be available when using Amazon Pay to purchase your order.
Q: How many 3-packs can I order?
A: Orders are limited to 1(one) 3-pack per order.