If your Wyze Cam has a blurry, grainy, or just isn't showing the way you expect it to, there's are a couple of things that you can try before reaching out to our Wizard team for additional support.
If you have a partially tinted image:
- Enter the Live Feed for the camera and allow it to completely connect.
- Cycle Night Vision through Auto, On, and Off.
- Confirm that your firmware is up-to-date by going into your camera's settings , Device Info, and Firmware Upgrade.
For blurry images, off-color images (purple/blue/green/etc.), fully tinted images, or partially tinted images that are unaffected by the above troubleshooting steps, please provide a screenshot of the issue when requesting additional support.