If you are experiencing poor audio quality, try the following steps:
- Confirm that the phone or tablet communicating to the camera is not in the range to pick up the audio from the camera itself. This will create a feedback loop that will continue until the audio is disrupted. For instance, try going into another room and see if it gets rid of the feedback.
- Temporarily move the camera closer to your router, if audio improves it is likely a connectivity issue.
If none of this works, please submit an app log. You can do this withIn the Wyze app. Go to My Account -> Help & Feedback -> tap Report and Issue to start a support ticket.