To perform a factory reset on your camera, follow the instructions below:
- If using an SD card with the camera, remove it before proceeding.
- Leave the unit plugged in and power on.
- Press and hold the setup button on the bottom of the unit for 10 seconds for Wyze Cam V2 and Wyze Cam Pan units and 20 seconds for Wyze Cam V1 units
- Allow at least 30 seconds for the unit to initialize. In some rare instances, this process can take up to 5 minutes.
- The LED on the back should move from Solid Yellow to Blinking Yellow.
- The device is now ready to be setup once again.