Complete Motion Capture is an add-on service that upgrades the free 12-second motion recording. This upgrade will record motion to the cloud for as long as motion is detected. That means no 12-second limit and no cooldown period. The recordings are stored in the cloud for 14 days.
Why use Complete Motion Capture?
Complete Motion Capture, or CMC, gives you the versatility of secure recording on the cloud. As an upgrade, it will allow you to record the entire motion event. Having CMC can give you extra protection in case your Wyze Cam has a faulty microSD card or gets stolen.
The chart below shows the difference between the free standard recording, local microSD card recording, and using CMC.
14-Day Free Trial
You can try Complete Motion Capture for a free, no-billing-info-needed, 14-day trial for one Wyze Cam. You can set this up in the app or on the website services.wyze.com. If you don’t think this is for you, then no action is needed. Your trial will end and you will not be charged.
Activate CMC with the Wyze app:
- Ensure you have the newest version of the Wyze app by going to the App Store or Google play and making sure it is updated.
- Open the Wyze app.
- Select the Account Tab at the bottom right.
- Navigate to Wyze Service and then select Complete Motion Capture.
- Then follow the steps to start your free trial and assign a camera.
- Note: If the firmware of your Wyze Cam is not up to date, it will ask you to upgrade it when you try and assign CMC to a device. Follow the prompts to upgrade.
- Once activated and assigned, your Wyze Cam will be able to record videos for longer than 12 seconds and videos will be labeled as Complete Motion events.
Activate CMC through the Wyze.com website:
- Open up services.wyze.com.
- Tap on Get Started.
- Select a camera for your 14-day free trial.
- Then follow the steps to start your free trial.
- Note: If the firmware of your Wyze Cam is not up to date it will ask you to upgrade it when you try and assign CMC to a device. Follow the prompts to upgrade.
- Once activated and assigned, your Wyze Cam will be able to record videos for longer than 12 seconds and videos will be labeled as Complete Motion events.
Purchasing a Complete Motion Capture Subscription
After the free trial, or if you want more than one camera to have CMC, you can sign up for a subscription. Complete Motion Capture costs $1.49 per camera. You can add CMC to a single device or as many of your Wyze Cam's as you would like. To start your subscription, follow these steps:
- Go to services.wyze.com and login to your account.
- Select the purchase button.
- Select the cameras you would like to use Complete Motion Capture and then select Proceed.
- Fill in your billing information.
- Select agree to the terms and then Continue.
- You are now subscribed to Complete Motion Capture.
You can manage your subscription at any time by going to services.wyze.com.
Notifications and Complete Motion Capture
CMC notifications work the same way as the standard 12-second Event videos -- you will receive a push notification with a thumbnail of the event. To enable CMC notifications, you will need to turn on Motion notifications.
Learn more about Event Videos and Notifications by clicking here.