This is a known issue for Samsung devices. If you encounter this behavior and are not using a Samsung device, please submit an app log to our support team so we can investigate the cause.
Articles in this section
- What happens after the free trial?
- How can I add more cameras to CMC?
- Will any of my current features be removed if I do not subscribe to CMC?
- How long does a CMC event record after the motion ends?
- How does payment work?
- How can I enable CMC notifications?
- Why does my CMC end when there is still motion?
- Can I use Detection Zones with CMC enabled devices?
- What happens when motion continues for more than 5 minutes?
- How does CMC work with Person Detection?