This is a known issue for Samsung devices. If you encounter this behavior and are not using a Samsung device, please submit an app log to our support team so we can investigate the cause.
Articles in this section
- What is Complete Motion Capture (CMC)?
- Can I try CMC first?
- What happens after the free trial?
- How can I add more cameras to CMC?
- What’s the price for CMC?
- Will any of my current features be removed if I do not subscribe to CMC?
- How long does a CMC event record after the motion ends?
- How does payment work?
- What data usage should I expect from activating CMC?
- How can I enable CMC notifications?